Updated Cancellation & Postponement Policy as of 1 July 2024
The total non-refundable reservation amount is payable within 30 days of arrival.
Postponements of scheduled arrival dates may be negotiated if the arrival date is more than 2 weeks away; this only applies to direct bookings. 3rd Party bookings must be dealt with the relevant booking platform through which the reservation was made.
Cancellations made 30 days before the scheduled arrival dates are free of charge.
Only written cancellations will be accepted.
If departures are made earlier than the scheduled reservation dates, the client is liable for 100% of the booking value; no postponements will be offered.
Unfortunately, The Smugglers’ Cottage BnB does not offer STO rates.